About Us
You can contact us at:
Purrfect Symphony
48 Walton Road
Stockton Heath
Warrington
Cheshire
WA4 6NL
England
Telephone: +44 (0)1925 861600
Fax: +44 (0)1925 861531.
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment in Sterling. If you are shopping from abroad, your credit card company will convert the transaction to your own currency.
We accept Visa, Delta, Electron, Mastercard, JCB, Switch and Solo via our secure payments partner, WorldPay. You can also pay using your Paypal account.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Credit Card Security
Purchase CDs at Purrfectsymphony.com in complete confidence. Credit card payments are processed by our payment partner, WorldPay. WorldPay use state of the art security tools and techniques to ensure that you are protected against online fraud.
You can also choose to pay using your Paypal accont, offering you complete peace of mind.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01516440061 (International +44 01516440061) or fax us on or write to us at 21 Bolton Road Bebington Wirral Cheshire CH62 5DQ United Kingdom
Privacy Policy
Purrfect Symphony do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
We process orders carefully, but if you receive a faulty product please email us (use the link on the left of this page) with details of the problem and a note of your name, address, and order number.
Under EU distance selling regulations you also have the right to cancel your contract with Purrfectsymphony.com within seven days of receiving your order.
Please send us a message (use the link on the left of this page) to let us know you are cancelling your contract, then return your goods, carefully packed and in the condition you received them, to the address below. Make sure you include a note of your name, address, email address and order number.
Purrfect Symphony (Returns)
21 Bolton Road
Bebington
Wirral
CH62 5DQ
IMPORTANT: Please include a note of your name, address, email address and order number.
We will refund the full purchase price via the original method of purchase, within 28 days. If the goods are faulty we will also refund shipping costs.
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